Next makes thermostats, smoke and CO2 alarms and cameras for use in the home. The products are called Nest Learning Thermostat™, Nest Protect: Smoke + Carbon Monoxide™ Alarm, Nest Cam™, Dropcam™, Works with Nest™, MyEnergy™.
Here is the current Nest Privacy Statement, which could probably more accurately be called the Nest Lack of Privacy Statement. Once again, I highlighted in bold red the creepy parts were Nest can track, record data and monitor your home.
Just scroll down and scan the bold red parts to review what I believe are the creepy parts.
Privacy Statement for Nest Products and Services
Policy active as of June 17, 2015. Review previous policies here. Read about our recent update here.
At Nest, we take your privacy seriously.This Privacy Statement for Nest Products and Services (“Privacy Statement”) describes information that Nest Labs, Inc. and its subsidiaries and affiliates (collectively, “Nest”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).
This document focuses on information related to the operation of Nest products and services, including the Nest Learning Thermostat™, Nest Protect: Smoke + Carbon Monoxide™ Alarm, Nest Cam™, Dropcam™, Works with Nest™, MyEnergy™, and other products from Nest (collectively, “Nest Products”). In this Privacy Statement, the expression “Nest Products” also includes our Web Apps, Mobile Apps, and Subscription Services as defined in our Terms of Service.
We pledge to:
What information does the Nest Learning Thermostat collect?
The Nest Learning Thermostat collects:
Environmental data from the Nest Learning Thermostat’s sensors: We collect data from several sensors built into the Nest Learning Thermostat. These sensors collect data such as current temperature, humidity and ambient light in the room. They can also sense whether something in the room is moving. This helps your Nest Learning Thermostat keep you comfortable when you are at home and save energy when you are away. For example, if the Nest Learning Thermostat senses a light being switched on or that you’ve entered the room after an extended period of time, it can adjust the setting to a preferred temperature, based on an assumption that you’ve just woken up or returned home. Similarly, if the light goes off or no one is moving in the room, the Nest Learning Thermostat may turn the temperature down sometimes to save energy.
Direct temperature adjustments to the device: If you change the temperature on Nest, it records and feeds that information to the Nest Learning Thermostat algorithms to learn your desired comfort level in different situations.
Heating and cooling usage information:
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with the Nest Learning Thermostat, we record your Nest Learning Thermostat model and serial number, software version, and technical information such as battery charge level.
What information does Nest Protect collect?
Nest Protect collects:
Environmental data from Nest Protect’s sensors: We collect data from several sensors built into Nest Protect. These sensors collect data such as smoke and carbon monoxide (CO) levels, current temperature, humidity and ambient light in the room. They can also sense whether something in the room is moving. By recording this information, Nest Protect can do things like detect smoke and CO in your home, and give you alarms and warnings. For example, if Nest Protect sees that smoke or CO levels are rising, it will give you a Heads Up before the danger reaches emergency alarm levels and tell you what the danger is.
Nest Protect 2nd generation also contains a microphone, which enables Nest Protect to deliver certain enhanced features. Specifically, Nest Protect emits sound samples during Safety Checkup or Sound Check that the microphone will capture to verify that the speaker and horn are functioning.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with Nest Protect, we record your Nest Protect model and serial number, software version, and technical information such as sensor status, Wi-Fi connectivity, and battery charge level.
What information does Nest Cam / Dropcam (collectively, “Nest Cam”) collect?
Nest Cam collects:
Environmental data from the camera’s sensors: We collect data from several sensors built into Nest Cam. These sensors collect data such as device temperature and ambient light in the room. By recording this information, Nest Cam can know, for instance, whether it’s dark and it should turn on night vision.
Video and audio signals and data: When you enable the recording or streaming features of your Nest Cam, we may record and process video and/or audio recordings from the device, subject to your configuration and settings. This may include capturing and emailing to you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your Nest Cam so that we can send you alerts when something happens. In addition, if you have the recording features enabled, we will capture, process and retain video and audio data recordings from your device for the duration of your recording subscription period (for example, 10 or 30 days) and you will be able to access those recordings using the Services during that time.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with Nest Cam, we record your Nest Cam model and serial number, software version, and technical information such as Wi-Fi signal strength.
Saved and Shared Content: You may save and may choose to share certain content like video clips, live video streams, images, captions, and comments for other people to access using the Services. We will collect and store information that will allow us to save or share your content as directed by you through the Services.
Data protection and privacy laws in your country may impose certain responsibilities on you and your use of Nest Cam. You (not Nest) are responsible for ensuring that you comply with any applicable laws when you use Nest Cam. For example, you may need to display a notice that alerts visitors to your home that you are using Nest Cam. Note in particular that recording and sharing clips that involve other people may affect their privacy and data protection rights.
What information does MyEnergy collect?
MyEnergy is an optional service offered by Nest with a separate sign-up process. If you create a MyEnergy account, then Nest collects:
Utility resource consumption (from your utilities): If you use MyEnergy to sign into a utility account, we may access, process, and store information from your utility. With your consent, MyEnergy may access different types of information from your utility. For example, MyEnergy may download, analyze, and store your utility bill statements.
MyEnergy data can be combined with other information in your Nest account and can help us to better understand things like your energy usage.
What information is shared among multiple connected Nest Products?
If you have multiple Nest Products interfacing with one another, the products will share certain information with each other, such as data on whether something in the room is moving, temperature data, and the occurrence of smoke or CO alarms. This sharing may occur locally among devices, between Nest Products and your mobile device or application, or on Nest's servers. Understanding whether something in the room is moving can help the products do things like better assess if you are away from home so temperature can be reduced and you can save more energy.
How does my Nest Product or account interact with third parties?
Any data that Nest receives from third-party products and services will be processed and stored by Nest and will be treated in accordance with this Privacy Statement. This information may be processed in the same ways as any other data that is a part of your Nest account or the Nest logs.
What additional information does Nest collect and store when a user connects a Nest Product to the Internet or creates an account?
To connect your Nest Product to our Services, or to access your Nest Product over the Internet from a computer, a smartphone or a tablet, you will need to connect it to your Wi-Fi network. During setup, the Nest Product will ask for your Wi-Fi network name (SSID) and password to connect to the Internet. It will save this information on the device, along with your IP address, so that you can access it and control it from your computer, smartphone or tablet, and so that it can communicate with Nest servers and download software updates.
Once connected to your Wi-Fi network, your Nest Product regularly sends the data described in this Privacy Statement (excluding your Wi-Fi password) to Nest to provide you with the Services.
Additionally, when you create a Nest account, we collect and store your email address. From that point forward, your email address is used for communications from Nest. Some Nest products – like Nest Cam – may allow you to invite other people such as friends or family to share access to your content. We will ask you for that person's email address and automatically send an email invitation on your behalf. Nest stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation services.
In addition, Bluetooth-enabled Nest Products (such as Nest Protect 2nd generation and Nest Cam) may broadcast an identifying signal wirelessly. This is used to connect with your Bluetooth-enabled devices (such as a smartphone or tablet) in order to deliver features like easy setup or App Silence
How does Nest use the information it collects?
We use this information to provide, develop and improve Nest Products and services, including information to make assessments and recommendations about products, safety, or energy use. We may use your contact details to send you this information, or to ask you to participate in surveys about your Nest use.
We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions. For example, we use aggregated user information about the number of active thermostat users in a particular state to help us decide what energy companies might be good partners, and aggregated smoke and CO alarm data to study emergency alarm rates across our customers.
We may use service providers to perform some of these functions. Those service providers are restricted from sharing your information for any other purpose.
We use industry-standard methods to keep this information safe and secure while it is transmitted over your home network and through the Internet to our servers. Depending on your location and type of data, Nest may process your personal information on servers that are not in your home country.
In what circumstances does Nest share my information?
Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of Nest Products and services without asking you first. Period. We do not rent or sell our customer lists.
The following are the limited situations where we may share personal information:
Your personal information may be collected, processed and stored by Nest or its service providers in the United States and other countries where our servers reside. As a result, your personal information may be subject to legal requirements, including lawful requirements to disclose personal information to government authorities, in those jurisdictions.
If you select an outside party for the purchase, installation, or service of your Nest device and share your personal information, we cannot control the collection, storage or sharing of information collected by that party. For example, if you buy a Nest Learning Thermostat from a retailer, the retailer may collect personal information as part of the transaction. Or the party that installed the device may retain information that you provided to them to assist them in servicing the device if needed. Always check the privacy policies for any company that collects your personal information.
How long does Nest save my personal information and how can I delete it?
Nest generally stores your personal information on Nest’s servers until you delete or edit it, or for as long as you remain a Nest customer in order to provide you with Nest Products.
As described above, some information is processed and stored directly on the Nest device. All personal information is encrypted as it is transmitted to Nest and cannot easily be accessed.
You can delete the information on the Nest device by resetting it to the defaults (using Reset in the Settings menu).
You can access, amend or delete your personal information from Nest’s servers through the controls in your account. Because of the way we maintain certain Services, after your information is deleted, backup copies may linger for some time before they are deleted, and we may retain certain data for a longer period of time if we are required to do so for legal reasons.
We comply with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. Nest has certified (through its parent) that it adheres to the relevant Safe Harbor Privacy Principles.
Please note that this Privacy Statement may change from time to time. We will provide notice of any changes on the website or by contacting you.
If you have any questions, please contact us at firstname.lastname@example.org.